{"id":65754,"date":"2026-08-17T16:01:03","date_gmt":"2026-08-17T11:01:03","guid":{"rendered":"https:\/\/alqudstrading.com.pk\/?page_id=65754"},"modified":"2026-08-17T18:00:27","modified_gmt":"2026-08-17T13:00:27","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/alqudstrading.com.pk\/ur\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"
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AQT Mobile Parts Warranty Policy<\/h1>

Last Updated:<\/strong>\u00a0<\/p>

At AQT Mobile Parts<\/strong>, we aim to provide reliable mobile parts and a smooth customer experience. This Warranty Policy explains the basic warranty conditions for mobile panels, batteries, and other mobile parts purchased from us.<\/p>

Please read this policy carefully before installing or using any product.<\/p>

1. Warranty Coverage<\/h2>

Warranty coverage depends on the product and the warranty terms provided at the time of purchase.<\/p>

Where applicable, the warranty covers manufacturing or functional defects that are present under normal use.<\/p>

Warranty coverage may apply to products such as:<\/p>

  • Mobile LCD panels<\/p><\/li>

  • OLED panels<\/p><\/li>

  • Original panels<\/p><\/li>

  • Mobile batteries<\/p><\/li>

  • Charging parts<\/p><\/li>

  • Flex cables<\/p><\/li>

  • Cameras<\/p><\/li>

  • Other mobile replacement parts<\/p><\/li><\/ul>

    The warranty period may be different for different products. Please confirm the applicable warranty period before purchasing.<\/p>

    2. Testing Before Installation<\/h2>

    All mobile parts should be tested before permanent installation.<\/strong><\/p>

    For display panels, the customer or technician should connect and test the panel before removing protective films, applying adhesive, bending the flex cable, or permanently installing the product.<\/p>

    The following should be checked:<\/p>

    • Display image<\/p><\/li>

    • Touch response<\/p><\/li>

    • Brightness<\/p><\/li>

    • Colors<\/p><\/li>

    • Screen lines or spots<\/p><\/li>

    • Flickering<\/p><\/li>

    • Connector<\/p><\/li>

    • Flex cable<\/p><\/li>

    • Overall functionality<\/p><\/li><\/ul>

      For batteries, the battery should be checked by a qualified technician before final installation.<\/p>

      If a problem is found during testing, please contact AQT Mobile Parts before installing the product.<\/p>

      3. Important Installation Requirement<\/h2>

      Mobile parts should be installed by a qualified and experienced technician.<\/p>

      Incorrect installation can damage the product or the customer's phone.<\/p>

      AQT Mobile Parts is not responsible for damage caused by:<\/p>

      • Incorrect installation<\/p><\/li>

      • Excessive pressure<\/p><\/li>

      • Bending the panel<\/p><\/li>

      • Damaging the flex cable<\/p><\/li>

      • Damaging the connector<\/p><\/li>

      • Incorrect tools<\/p><\/li>

      • Excessive heat<\/p><\/li>

      • Incorrect adhesive<\/p><\/li>

      • Short circuits<\/p><\/li>

      • Improper battery installation<\/p><\/li>

      • Modification of the product<\/p><\/li><\/ul>

        4. Display Panel Warranty<\/h2>

        For LCD, OLED, Original, and other display panels, the product should be fully tested before permanent installation.<\/p>

        Warranty claims may be considered for confirmed functional or manufacturing defects, subject to inspection.<\/p>

        The following types of damage may not be covered:<\/p>

        • Broken glass<\/p><\/li>

        • Cracked display<\/p><\/li>

        • Physical damage<\/p><\/li>

        • Pressure marks caused during installation<\/p><\/li>

        • Flex cable damage<\/p><\/li>

        • Connector damage<\/p><\/li>

        • Scratches caused after delivery<\/p><\/li>

        • Water or liquid damage<\/p><\/li>

        • Burn marks caused by installation<\/p><\/li>

        • Damage caused by excessive heat<\/p><\/li>

        • Damage caused by bending<\/p><\/li>

        • Damage caused by incorrect installation<\/p><\/li>

        • Damage caused by adhesive or removal<\/p><\/li>

        • Damage caused by dropping the product<\/p><\/li><\/ul>

          5. Battery Warranty<\/h2>

          Battery warranty conditions may vary depending on the specific battery and product.<\/p>

          A battery should be installed and tested by a qualified technician.<\/p>

          Warranty may not cover batteries that have been:<\/p>

          • Physically damaged<\/p><\/li>

          • Swollen due to misuse or external damage<\/p><\/li>

          • Punctured<\/p><\/li>

          • Bent<\/p><\/li>

          • Exposed to water or liquid<\/p><\/li>

          • Installed incorrectly<\/p><\/li>

          • Exposed to excessive heat<\/p><\/li>

          • Modified or opened<\/p><\/li>

          • Damaged by a faulty phone or charging system<\/p><\/li><\/ul>

            Battery performance can also depend on the condition of the customer's phone, charging system, software, usage habits, and other factors.<\/p>

            6. Physical Damage<\/h2>

            Warranty does not normally cover physical damage caused after the product has been received.<\/p>

            Examples include:<\/p>

            • Cracks<\/p><\/li>

            • Broken glass<\/p><\/li>

            • Scratches<\/p><\/li>

            • Bent parts<\/p><\/li>

            • Broken connectors<\/p><\/li>

            • Torn flex cables<\/p><\/li>

            • Pressure damage<\/p><\/li>

            • Impact damage<\/p><\/li>

            • Water damage<\/p><\/li>

            • Heat damage<\/p><\/li><\/ul>

              Customers should inspect the package and product carefully after receiving the order.<\/p>

              If there is visible shipping damage, please contact us as soon as possible with clear photographs and relevant order information.<\/p>

              7. Warranty Claim Process<\/h2>

              If you believe that a product has a warranty-related problem, contact AQT Mobile Parts as soon as possible.<\/p>

              Please provide:<\/p>

              • Order number or invoice information<\/p><\/li>

              • Customer name<\/p><\/li>

              • Product name<\/p><\/li>

              • Mobile phone model<\/p><\/li>

              • Description of the problem<\/p><\/li>

              • Clear photographs or videos where applicable<\/p><\/li><\/ul>

                Our team may ask for additional information or testing before approving a warranty claim.<\/p>

                The product may need to be returned to AQT Mobile Parts for inspection.<\/p>

                8. Product Inspection<\/h2>

                All warranty claims are subject to inspection.<\/p>

                AQT Mobile Parts may test the returned product to determine whether the problem is caused by a manufacturing or functional defect or by installation, physical damage, misuse, or another external reason.<\/p>

                A warranty claim may be rejected if inspection shows that the product was damaged after delivery or incorrectly installed.<\/p>

                9. Replacement or Resolution<\/h2>

                If a product is confirmed to have a covered warranty defect, AQT Mobile Parts may provide an appropriate resolution according to the product and applicable warranty terms.<\/p>

                Depending on availability, the resolution may include:<\/p>

                • Product replacement<\/p><\/li>

                • Replacement with an equivalent product<\/p><\/li>

                • Repair where applicable<\/p><\/li>

                • Another suitable solution agreed with the customer<\/p><\/li><\/ul>

                  Replacement availability can depend on current stock.<\/p>

                  10. Warranty Does Not Cover Installation Costs<\/h2>

                  Unless specifically agreed otherwise, warranty coverage applies to the product only.<\/p>

                  The warranty does not normally cover:<\/p>

                  • Technician charges<\/p><\/li>

                  • Installation charges<\/p><\/li>

                  • Removal charges<\/p><\/li>

                  • Reinstallation charges<\/p><\/li>

                  • Transportation costs<\/p><\/li>

                  • Loss of business<\/p><\/li>

                  • Loss of customer data<\/p><\/li>

                  • Other indirect costs<\/p><\/li><\/ul>

                    Customers should test the product before permanent installation to reduce unnecessary installation and removal costs.<\/p>

                    11. Original and Replacement Product Grades<\/h2>

                    Mobile panels and other mobile parts may be available in different grades or types.<\/p>

                    Product descriptions should be reviewed carefully before ordering.<\/p>

                    Customers should confirm:<\/p>

                    • Exact phone model<\/p><\/li>

                    • Product type<\/p><\/li>

                    • Product grade<\/p><\/li>

                    • Display technology<\/p><\/li>

                    • Frame or non-frame option<\/p><\/li>

                    • Current availability<\/p><\/li><\/ul>

                      Warranty conditions may differ according to the product type.<\/p>

                      12. Compatibility<\/h2>

                      Customers are responsible for providing or confirming the correct mobile phone model before ordering.<\/p>

                      Different phone models can have similar names but use different parts.<\/p>

                      If you are unsure about compatibility, contact AQT Mobile Parts before placing your order.<\/p>

                      A compatibility problem caused by ordering the wrong model may not be treated as a manufacturing defect.<\/p>

                      13. Protective Film and Testing<\/h2>

                      For display panels, protective films should remain in place while testing whenever possible.<\/p>

                      Customers and technicians should avoid:<\/p>

                      • Removing protective films before testing<\/p><\/li>

                      • Applying adhesive before testing<\/p><\/li>

                      • Bending the flex<\/p><\/li>

                      • Pressing the screen excessively<\/p><\/li>

                      • Permanently fitting the panel before testing<\/p><\/li><\/ul>

                        Once a product has been permanently installed, identifying whether a problem existed before installation can become difficult.<\/p>

                        14. Return and Warranty Claims<\/h2>

                        A warranty claim is different from a general change-of-mind return.<\/p>

                        A product may need to meet specific conditions for a warranty claim to be accepted.<\/p>

                        Customers should contact AQT Mobile Parts before sending a product back.<\/p>

                        Do not send a product without contacting us first and receiving return instructions.<\/p>

                        15. Warranty Exclusions<\/h2>

                        The following may be excluded from warranty coverage:<\/p>

                        • Physical damage<\/p><\/li>

                        • Accidental damage<\/p><\/li>

                        • Incorrect installation<\/p><\/li>

                        • Water or liquid damage<\/p><\/li>

                        • Fire or heat damage<\/p><\/li>

                        • Electrical damage caused by the phone<\/p><\/li>

                        • Short circuits<\/p><\/li>

                        • Broken flex cables<\/p><\/li>

                        • Broken connectors<\/p><\/li>

                        • Cracked glass<\/p><\/li>

                        • Pressure marks<\/p><\/li>

                        • Scratches caused after delivery<\/p><\/li>

                        • Product modification<\/p><\/li>

                        • Product opening or alteration<\/p><\/li>

                        • Damage caused by unsuitable tools<\/p><\/li>

                        • Damage caused by incorrect adhesive<\/p><\/li>

                        • Damage caused by improper removal<\/p><\/li>

                        • Normal wear and tear<\/p><\/li>

                        • Problems caused by other components of the customer's phone<\/p><\/li><\/ul>

                          16. Data and Customer Information<\/h2>

                          Customers should back up important data before sending a mobile phone or part for repair or inspection.<\/p>

                          AQT Mobile Parts is not responsible for loss of personal data, applications, files, photographs, contacts, or other information stored on a customer's device.<\/p>

                          Customers should remove personal information where appropriate before sending a device for service.<\/p>

                          17. Shipping and Warranty Returns<\/h2>

                          If a product needs to be returned for warranty inspection, customers should follow the return instructions provided by AQT Mobile Parts.<\/p>

                          The product should be packed securely to prevent additional damage during transportation.<\/p>

                          Customers should keep shipping and tracking information until the warranty process is completed.<\/p>

                          Shipping responsibility may depend on the reason for the return and the applicable terms.<\/p>

                          18. Wholesale Customers<\/h2>

                          Wholesale and bulk orders may have specific warranty conditions.<\/p>

                          Wholesale customers should confirm the applicable warranty terms before placing large orders.<\/p>

                          For bulk purchases, customers should inspect and test products according to their normal business procedures.<\/p>

                          If a problem is discovered, contact AQT Mobile Parts with the order details and product information.<\/p>

                          19. Changes to This Warranty Policy<\/h2>

                          AQT Mobile Parts may update this Warranty Policy when necessary.<\/p>

                          Any updated policy will be published on this page with the latest update date.<\/p>

                          Customers should review the warranty terms applicable to their purchase before placing an order.<\/p>

                          20. Contact AQT Mobile Parts<\/h2>

                          If you have questions about warranty coverage, product testing, compatibility, or a warranty claim, please contact AQT Mobile Parts before installing or returning the product.<\/p>

                          AQT Mobile Parts<\/strong>
                          Hall Road Centre, Lahore, Pakistan<\/p>

                          Website:<\/strong> alqudstrading.com.pk<\/p>

                          For warranty assistance, please provide your order or invoice information and explain the issue clearly.<\/p>

                          Important Reminder<\/h2>

                          Always test mobile parts before permanent installation.<\/strong><\/p>

                          For display panels, test the image, touch, brightness, colors, flex, and connector before applying adhesive or permanently fitting the panel.<\/p>

                          For batteries and other electronic parts, professional installation is strongly recommended.<\/p>

                          AQT Mobile Parts is committed to helping customers, technicians, repair shops, retailers, and wholesale buyers find suitable mobile parts and resolve genuine product-related issues according to the applicable warranty terms.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                          AQT Mobile Parts Warranty Policy Last Updated:\u00a0 At AQT Mobile Parts, we aim to provide reliable mobile parts and a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-65754","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/pages\/65754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/comments?post=65754"}],"version-history":[{"count":7,"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/pages\/65754\/revisions"}],"predecessor-version":[{"id":65770,"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/pages\/65754\/revisions\/65770"}],"wp:attachment":[{"href":"https:\/\/alqudstrading.com.pk\/ur\/wp-json\/wp\/v2\/media?parent=65754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}